Website terms of use
These terms set out the rules for using unparalleled.co.za. The website introduces our agency, shares our work and services, and lets you enquire about a project. They apply to use of the website. Client services we agree to provide are governed by the relevant proposal and service agreement.
About Unparalleled
The website is operated by Unparalleled (Pty) Ltd, a company registered in South Africa under registration number 2025/126177/07. Our address is 387 Cremant Street, Val de Vie, Paarl, 7646, South Africa. Contact us at info@unparalleled.co.za.
These terms are available for you to review when using the website. Additional terms will be presented where a particular website feature requires them.
Enquiries and appointments
Submitting an enquiry or requesting information allows us to discuss your needs. It does not, by itself, appoint Unparalleled, reserve our capacity or require either party to proceed. Scope, fees, timelines and other service terms are agreed separately.
The website does not currently provide online purchasing or payment facilities. Any service descriptions or indicative information on it should be read together with the proposal and agreement prepared for your project.
Using the website
Use the website lawfully and provide accurate information when contacting us. Please do not impersonate another person, send unlawful or harmful content, interfere with the website, introduce malicious code, or attempt to access systems or information without authorisation.
If you give us someone else’s personal information, make sure you are entitled to share it and that the person knows why it is being shared. Do not send passwords, patient information or other sensitive records through the general enquiry form.
Our content and intellectual property
Rights in the website’s text, designs, graphics, photographs, branding and other content belong to Unparalleled or the relevant rights holders. Client names, logos and work may remain the property of those clients or other rights holders.
You may view the website and share links to its pages. Copying, adapting, republishing or commercially using its content requires the relevant rights holder’s permission, except where the law permits that use. Viewing portfolio work does not transfer rights in that work.
Information and availability
We aim to keep the website useful and accurate, but information may change and errors may occur. Articles and general marketing information are provided for information and do not replace advice tailored to your business. Contact us to confirm current service details.
We may update, maintain or temporarily suspend parts of the website. We cannot guarantee uninterrupted availability or that every transmission will be free from technical problems. Please contact us if an enquiry appears not to have reached us.
External links
The website may link to third-party websites or services. We do not control their content, availability or policies, so please review their terms and privacy information when using them. A link does not mean that we endorse everything on that platform.
Privacy and cookies
Our Privacy policy explains how we handle personal information. Our Cookie policy explains website cookies and similar technologies. Any consent requested for marketing or optional tracking is handled separately from these website terms.
Responsibility and legal rights
To the extent permitted by applicable law, we are not liable for indirect or consequential loss arising from use of the website or reliance on its general information. This does not limit liability for fraud, gross negligence or any responsibility or right that the law does not allow us to exclude.
Nothing in these terms removes any protection that applies under South African consumer or other mandatory law. Responsibility for services we supply is addressed in the relevant client agreement, subject to applicable law.
Changes and governing law
We may update these terms as the website changes. Updates apply from the publication date shown on the revised version and do not retrospectively change an existing client agreement.
These website terms are governed by South African law, subject to any mandatory protections that apply. Disputes may be brought before a competent South African court or other forum available under applicable law. If part of these terms is unenforceable, the remaining provisions continue to apply where legally possible.
Contact
For website enquiries or concerns, contact info@unparalleled.co.za or write to Unparalleled (Pty) Ltd at 387 Cremant Street, Val de Vie, Paarl, 7646, South Africa.